Strategy & Organization
Business IT Management
Globalization of IT processes
Optimization of call center management
Sustainable Development and IT Optimization
How to use economic infrastructure
Save time and money with Low IT Expenses
If you are not managing your technology, you are not managing your business !
TRAINING OF MANAGERS - SUBCONTRACTING TRAINING - ORGANISATION OPTIMIZATION - IT MANAGEMENT - IT ADVICE
LEXC, Landos Expert Consulting, can help you
To Ensure a Successful new Technology Deployment LEXC can help your company.
Our experience-first approach to implementation includes a proven project management framework designed to work with you to achieve your goals on time and on budget.
We build ours efforts on existing softwares and enterprise technologies you already use in order to open up communication, solve workflow bottlenecks and automate smarter business processes.
Ultimately, that means dramatically increased business efficiencies and more profitable customer interactions.
Contact us
TECHNICAL CONSULTING - TRAINING SERVICES
OPTIMIZATION OF COMPUTER RESOURCES
TECHNICAL SOFTWARE SUPPORT
CALL CENTER OPTIMIZATION
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We provide services tailored to your organization:
- Team accountability with a single point of contact
- A standardized, consistent project management framework that ensures expectations are clearly documented and met at each milestone.
- Optimal transitions from implementation to full system operation and production support.
- Consulting recommendations for high-value enhancements specific to your organizational needs
- Deployment flexibility, whether you need an on-premises solution or a public, private or hosted cloud environment
- Complete Professional Services Application Support on any customization we build, giving you peace of mind and safeguarding your applications and integrations
And About Business Intelligence and Optimization Services...
In today's world, having a strategically aligned and executable roadmap for your organization it's a must-have. The LEXC optimization services team is comprised of strategic consultants dedicated to helping you optimize your decisions process and your workforces, transform your self-service capabilities and provide business intelligence across actvities.
Workforce operational consultancy to help you optimize your workforce management processes, maximize the performance of your people and increase the return on investment from your workforce solutions.
Business intelligence application development that enables you to bridge the gaps between complex and disparate data systems, leveraging more of the data already available inside your enterprise and driving more informed decisions.
Implement, Optimize & Customize your work environment with LEXC
The multi-software customer journey is in a state of constant flux, placing new demands on your business, your agents and your existing software solutions. Our professional services consultancy teams focus on helping you deliver integrated, informed to 12 axes of optimizations interactions through every channel to business managers, contact centers, organization managers and end users at every touchpoint. Whether your organization requires project planning, strategy and IT governance planning, custom application development to augment your existing staff's resourcesorganization, we're here to help.
LEXC is specialize in developing complex integrations with multiple technology platforms, enabling you to use thoroughly solutions and investments you've already made and take them even further.
Solution implementation services
Make sure that existing software is properly integrated and aligned with existing systems for optimal deployment and to create a solid foundation for continued performance.
Business intelligence and optimization services
Learn how to get the most out of your people and processes, whether you need advice, technical expertise, or an increase in your staff's IT resources.
Workforce Automation Innovation Services
Achieve peak contact center or your organization performance with custom automation solutions designed to reduce repetitive tasks via the development of integrated API / Macro VBA to your contact center software or to your production tool suite.
Customer Experience Innovation Services
Realize your vision for customer engagement with solutions tailored to your unique business needs.
Motivate Services
Increase your ROI with a strategic employee engagement strategy that helps transform daily routines into rewarding rivalries – using your unique Key Performance Indicators (KPIs).